Dusun DSGW-030 – Zigbee not working (SDK firmware?) – need gateway firmware

Hello,

I recently purchased a Dusun DSGW-030 Zigbee gateway from Digi-Key and I am trying to use it as a Zigbee → MQTT → AWS IoT gateway.

The device boots correctly and the web interface is accessible at its local IP. The UI includes:

  • Zigbee configuration page
  • AWS IoT MQTT configuration page

However, the Zigbee functionality does not work:

  • Clicking “Add Device” does nothing (no pairing starts)
  • No Zigbee-related process is running (ps | grep zigbee returns nothing)
  • There is no Zigbee service in /etc/init.d

The Zigbee UART device is present:

  • /dev/ttyS2

This suggests the hardware is working, but the Zigbee coordinator daemon is missing.

From the Dusun documentation and SDK, it seems the device is currently running the SDK/developer firmware, not the production gateway firmware.

What I am trying to achieve:

  • Zigbee devices connect directly to DSGW-030
  • Gateway publishes data to AWS IoT via MQTT/TLS
  • No external server or proxy

Questions:

  • Has anyone obtained the production firmware for DSGW-030 (with Zigbee + MQTT working)?
  • Is there a way to enable Zigbee on the SDK firmware?
  • Has anyone successfully used this device as a standalone Zigbee gateway?

Dusun support has not responded so far, so I’m trying to understand if:

  • the firmware is publicly available somewhere
  • or if there is an alternative approach

Additional info:

  • Model: DSGW-030
  • Firmware: appears to be OpenWrt SDK image
  • Purchased via Digi-Key
  • Zigbee chip: EFR32 (UART /dev/ttyS2)

Any help or pointers would be greatly appreciated.

Thank you!