ED-IPC3630 4G Connection Problem – Firmware Update Recommended?

Hi everyone,

I recently purchased an EDATEC ED-IPC3630 industrial computer with a 4G module. I have been experiencing intermittent 4G disconnections, and sometimes the module fails to establish a connection.

I found that EDATEC has published an errata regarding a 4G module firmware update, which specifically includes the ED-IPC3600 series:

EDATEC 4G Firmware Update Guide

Before I proceed with the firmware update, I would like to confirm a few things:

How can I identify the exact 4G module installed in my ED-IPC3630?
What is the recommended way to check the current firmware version?
Has anyone successfully performed this firmware update on an ED-IPC3630?
Are there any precautions I should take before updating the firmware?
If the update fails, is there a way to recover the 4G module?

I would appreciate any advice from anyone who has experience with the ED-IPC3630 or similar EDATEC products.

Thanks in advance!

They have a document on this, you can check via the serial number on the module.. Update 4G Module Firmware

You can also check with the at+qgmr command:

Regards,