"FAILED TO GET QUOTE"

justin.glasgow · June 2, 2022, 5:30pm

I keep getting the following error when clicking “check price”, having already filled out all fields and having uploaded a model:

Oops! There was an issue
Failed to get the quote

Lindsay_1029 · June 6, 2022, 5:45pm

Hi Justin,

I believe the error that was preventing quote retrieval has been fixed. Please let me know if you are still receiving any failure notices.

gursewak · July 14, 2022, 5:34pm

Hi, I received a similar error:

david.ebner · July 14, 2022, 5:45pm

I am getting the same error

Lindsay_1029 · July 14, 2022, 5:52pm

Hi @gursewak and @david.ebner, thank you for bringing this to our attention. I’m going to reach out to the development team to look into this. I also received the same quote failure message.

Lindsay_1029 · July 14, 2022, 6:57pm

@gursewak and @david.ebner - the service should be back up and running now. If you run into any issues at all please don’t hesitate to reach out again.

Thanks!