We created 2 PCB designs using PCB BUILDER and submitted orders for 2 designs. We received a notice that the requested part was not found. Can you please help us resolve this issue? This is an urgent development tool used in prototyping.
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We are unable to process an order with the generic 2532-PCB_BARE_BOARD-ND part number, that is just the part number that shows up on invoices as a placeholder.
You need to upload the specific board you need made on the PCB Builder site and click > Add to Cart
Otherwise if someone else uploads that board and wants to share the design with another person for purchase later you would click the button > Share
Thank you Kristof,
I thought that we went through that process when we placed the order.
There must have been one step that we missed.
We re-loaded the Gerber files. Then selected the circled button for both boards. Also included is a picture of the cart. Is this correct?