# Phoenix Contact, UPS Battery Pack 1274117: Disconnected Cables? **URL:** \ **Category:** Power\ **Tags:** documentation, line-protection-distribution-backups, phoenix-contact, faqs\ **Created:** [February 16, 2026, 10:44pm UTC](https://forum.digikey.com/t/phoenix-contact-ups-battery-pack-1274117-disconnected-cables/65474 "2026-02-16T22:44:19Z")\ **Posts on this page:** 1\ **Page:** 1
**Author:** ![raelynn.roen](https://sea2.discourse-cdn.com/digikey/user_avatar/forum.digikey.com/raelynn.roen/32/46693_2.png) [@raelynn.roen](https://forum.digikey.com/u/raelynn.roen)\ **Post date:** [February 16, 2026, 10:44pm UTC](https://forum.digikey.com/t/phoenix-contact-ups-battery-pack-1274117-disconnected-cables/65474/1 "2026-02-16T22:44:19Z")
[Phoenix Contact](https://www.digikey.com/en/supplier-centers/phoenix-contact) is usually known for their interconnect products and wide range of terminal blocks, but they also have a range of uninterruptible power supply products. One of these products is [1274117](https://www.digikey.com/en/products/detail/phoenix-contact/1274117/14638111), a battery pack for their QUINT line of UPS products. We’ve had some questions recently concerning this device shipping with disconnected cables and whether this is a quality issue? ![Phoenix Contact UPS battery pack 1274117](https://global.discourse-cdn.com/digikey/original/3X/3/2/32fbe8de520d143cb5901978f5fef8f923f56f6d.jpeg) Per the product manual, here: [Product Manual](https://forum.digikey.com/uploads/short-url/bZmPHlJXe5RNVAucd14sXN09qr2.pdf) (4.2 MB), this is normal and expected. The negative DC cable, 1- and the DC fuse both ship disconnected as a safety consideration to avoid self discharge. The batteries are not plug-and-play out of the box, there is a set-up process recommended by the manufacturer which includes multiple-hour trickle charging to help condition the batteries. Please reference the provided manual for further information.