Products are almost identical, but lot numbers are different

Support Q&A
1

DigiKey’s part number 298-18536-ND (PCV-120BY) description is “WIRE MARKER ADH 114.3MMX28.7MM”. It is marked with 120 VOLTS, and the price for 1 label is $4.52.

DigiKey’s part number 298-18543-ND (PCV-208BY) description is “WIRE MARKER ADH 114.3X28.7MM 5PC”. It is marked with 280 VOLTS, and the price for 1 package is $4.52.

Panduit’s datasheet is the same for both and is marked, “NOTE: 1. CARDS TO BE PACKAGED 5 CARDS PER BAG”.

Panduit’s Web site under (298-18536-ND) Specifications states NUMBER OF LABELS: 5, under Packaging Detail STD. PKG. QTY: 5.

PCV-120BY - Panduit

Panduit’s Web site under (298-18543-ND) Specifications states NUMBER OF LABELS: 5, under Packaging Detail STD. PKG. QTY: 5.

PCV-208BY - Panduit

Panduit’s package information is the same for both.

Does DigiKey open the 298-18536-ND packages for non-quintet pieces?

I wanted 5 packages of 298-18536-ND but received 5 labels. I must have paid $22.60 for 5 labels.

5 labels for 298-18543-ND would be $4.52.

Please add the package quantity, as the manufacturer states, to 298-18536-ND, and send me my 4 other packages.

Thank you for your time.

Jeff Simmons

2

Please contact our Customer Resolution team at customer.resolution@digikey.com. They will help you straighten this out.