I been told by our manufacturing team that we have been receiving part 5A2869-124 without O-rings. Can we have extra O-rings?
mdelgadoabreu
Thank you for contacting DigiKey , the PVT4 series does not come with o rings from what I am finding , the PV1 series does and that is also a 19mm panel cut out , the o ring for those is part number PV1PV4ORING-ND, this is not a stocked part for us and the minimum is 2000 pcs .
Thanks Craig
These are the last 3 we have in stock that came from the last shipment and 2/3 came with the O ring. Please clarify the inconsistency. We always have bought it with it, we have multiple orders for this part number. We need it to be included with the part.
Hello @mdelgadoabreu
Yes, the PVT4, does come with the O-ring and a hex nut. You can report the order issue at this link Returns or by emailing customer.service@digikey.com