# Tray / Cardboard packaging - ESD safe? **URL:** \ **Category:** Power Supplies (board mount)\ **Tags:** xp-power, compliance, faqs, dc-dc-converters\ **Created:** [July 28, 2026, 1:51pm UTC](https://forum.digikey.com/t/tray-cardboard-packaging-esd-safe/70893 "2026-07-28T13:51:18Z")\ **Posts on this page:** 6\ **Page:** 1
**Author:** ![chris.hughes](https://avatars.discourse-cdn.com/v4/letter/c/f1d935/32.png) [@chris.hughes](https://forum.digikey.com/u/chris.hughes)\ **Post date:** [July 28, 2026, 1:51pm UTC](https://forum.digikey.com/t/tray-cardboard-packaging-esd-safe/70893/1 "2026-07-28T13:51:18Z")
I have been pointed in the direction of the DigiKey forum. I placed an order on DigiKey for 20pcs for an XP power part which came in trays, but were then topped with cardboard. Need to understand if the cardboard is ESD safe? ![1036504_2026072311d6ee950e-a2ac-42c1-9cf4-ba82e0366116](https://global.discourse-cdn.com/digikey/original/3X/4/8/48b1876c4d1a140b5365e0cff716deb4b158adf0.jpeg) ![1036504_202607231138d606d2-c43d-46b5-9c04-b69e321436c3](https://global.discourse-cdn.com/digikey/original/3X/0/a/0aa323d40598908e2d6074d76931f999b3a30b3d.jpeg) ![1036504_2026072311f533a7d9-89de-4630-9023-834ee06a5f28](https://global.discourse-cdn.com/digikey/original/3X/4/a/4a02b9e6f12ad723f20a2fc8a3ea3467251062b7.jpeg) ---
**Author:** ![ryan\_urness](https://avatars.discourse-cdn.com/v4/letter/r/aca169/32.png) [@ryan\_urness](https://forum.digikey.com/u/ryan_urness)\ **Post date:** [July 28, 2026, 3:13pm UTC](https://forum.digikey.com/t/tray-cardboard-packaging-esd-safe/70893/2 "2026-07-28T15:13:30Z")
Hello, Welcome to the TechForum. I was not positive on this request, so I have emailed our ESD technical to see about the cardboard. When we get this information and will post it as soon as possible. Thank you Ryan ---
**Author:** ![Steven\_14444](https://sea2.discourse-cdn.com/digikey/user_avatar/forum.digikey.com/steven_14444/32/47465_2.png) [@Steven\_14444](https://forum.digikey.com/u/Steven_14444)\ **Post date:** [July 28, 2026, 3:19pm UTC](https://forum.digikey.com/t/tray-cardboard-packaging-esd-safe/70893/3 "2026-07-28T15:19:08Z")
The DigiKey label would indicate if the parts are ESD sensitive. From this post on the DigiKey label, it shows where the indication would be for ESD. ![image](https://global.discourse-cdn.com/digikey/original/3X/0/8/08d3c91b5d961cbe06c3e21e5f1e3bd6a88648c2.jpeg) > [@DigiKey Product Labels - The Anatomy of the Label](https://forum.digikey.com/t/digikey-product-labels-the-anatomy-of-the-label/19862): > > DigiKey’s labels contain information useful for both Customers and DigiKey’s internal processes. Here is some information that helps better define the different regions of a label. To Learn more about the contents of the barcodes and for more in depth definitions of these fields please visit this page: As the parts are not ESD, they will not be packaged as ESD. This means that the plastic and cardboard should not be deemed to be ESD cardboard. ---
**Author:** ![chris.hughes](https://avatars.discourse-cdn.com/v4/letter/c/f1d935/32.png) [@chris.hughes](https://forum.digikey.com/u/chris.hughes)\ **Post date:** [July 29, 2026, 3:27pm UTC](https://forum.digikey.com/t/tray-cardboard-packaging-esd-safe/70893/4 "2026-07-29T15:27:51Z")
Hi, thanks for replying here. I have spoken to our quality team who have advised **The mfr is XP power of these components and seems like these components are esd safe according to mfr data sheet which aligns with EN61000-4-2 standard. It can be damaged by electrostatic discharge during handling.** Datasheet is attached, so would these be suitable to use? [QSC150.pdf](https://forum.digikey.com/uploads/short-url/x2rBn2angAUgVW4OrrRnUGdvUXb.pdf) (1.1 MB) ---
**Author:** ![Steven\_14444](https://sea2.discourse-cdn.com/digikey/user_avatar/forum.digikey.com/steven_14444/32/47465_2.png) [@Steven\_14444](https://forum.digikey.com/u/Steven_14444)\ **Post date:** [July 29, 2026, 3:54pm UTC](https://forum.digikey.com/t/tray-cardboard-packaging-esd-safe/70893/5 "2026-07-29T15:54:25Z")
Hi @chris.hughes As @ryan_urness reached out to our ESD department, we will wait for their response to determine. ---
**Author:** ![shawn\_adams](https://sea2.discourse-cdn.com/digikey/user_avatar/forum.digikey.com/shawn_adams/32/25203_2.png) [@shawn\_adams](https://forum.digikey.com/u/shawn_adams)\ **Post date:** [August 4, 2026, 8:56pm UTC](https://forum.digikey.com/t/tray-cardboard-packaging-esd-safe/70893/6 "2026-08-04T20:56:39Z")
EN61000-4-2 applies to the part in circuit and the tests are done in this manner. It does not test or evaluate for ESD in packaging, storage, or transportation situations.