Value-Add Services and Custom Capabilities

Digi-Key provides Value-Added and Custom Services. These services help customers accelerate time-to-market and reduce total cost of ownership by reducing product design, assembly and development time by tapping into the expertise and resources of Digi-Key’s technical and product distribution teams.

Digi-Key offers the following Value-Added & Custom Services:

  • Digi-Reels: A Value-Add custom quantity reel of continuous cut-tape made from a larger manufacturer’s reel by adding an 18 inch leader and a trailer to the cut tape, then rewound onto a plastic reel according to Electronics Industries Alliance (EIA) standards. This is especially helpful to customers who use a pick and place machine to build boards but do not have the usage to warrant a full factory sized reels. -There is no minimum order quantity, so whether you require one single part or one thousand; we can create the Digi-Reel you need!

  • Digi-Spools: Similar to cut-tape form, custom lengths of heat shrink, hook-up wire, and multiconductor cable for a few select parts. You can order them in specific length increments, which will be called out in the part’s description - ‘FEET’ for parts sold by the foot or ‘METER’ for parts sold by the meter

  • Consolidated Shipping: Multiple orders can be combined into several larger boxes, mitigating shipping cost and volume

  • Header Trimming: We have the ability to cut down many types of male and female headers to custom position lengths per each customer order. Single and dual row headers are available in many pin counts including through hole, right angle, and surface mount

  • Resistor Trimming: Precision resistor trimming to .00001 resistance

  • Programming: Digi-Key offers custom programming services for a wide variety of microcontroller, oscillators, EPROM, EEPROM, Flash, PLD, CPLD, and FPGA products from several different manufacturers programmed to customer specifications. In addition to custom programming, IC labeling, ink dotting with several color options, and custom reels are also available. A note at the top of a product detail page indicates the part can be programmed by Digi-Key. New enhancements and device support options are being added on a continual basis. For more information on Digi-Key custom programming please contact custom.orders@digikey.com or 1-800-344-4539 x5725

  • Ribbon/Modular Cable Assembly: A wide variety of custom, multi-manufacturer cable assemblies, in addition to standard cable assemblies

  • Custom Fans and Harnesses: Over 180 different Fan Custom Cables and DCC’s, based on customer drawings

  • Heat Shrink: In-stock heat shrink parts, cut to requested lengths and quantities
    available in many styles and colors. We offer lengths down to ½” and up to 3 inch supplied diameter, possibly more

  • Flat Flex Cable & Assemblies: We offer the ability to cut down, label, terminate pins, and attach connectors to accommodate a customer’s request. The majority of terminated cables feature contacts and housings from TE Connectivity. These cables typically are available in .050” and .100” pitch

  • Battery: Battery packs are welded in several configurations with shrink-wrap and different termination options

  • Modified Enclosures: Standard off the shelf enclosure modified to your design. These modifications can include machining, holes, cut-outs, silk screening or direct printing. Rack modification is also available including rack assembly

    -Please Send the request to modenclosures@digikey.com
    Make sure to include your name, phone number, company name (or Customer Number). Please include a dimensional drawing. It can be cad .stp .igs. dwg .dxf .pdf. Artwork files for silk screening and direct printing, adobe illustrator is preferred

  • DIN Rail: DIN rail product cut to length features DIN rail from American Electrical Inc. Available in slotted and unslotted top hat styles we offer lengths cut to the nearest inch

  • LED Binning: By placing your LED binning code requirements in your order notes or by contacting our technical team we are able to provide the binning requirements you need or let you know what codes we have in stock

  • Access to 3M custom products: 3M custom-cut products match 3M technologies to your requirements with the exact form, fit, and functionality you need. Whether laminating adhesives to substrates, precision or die cutting, slitting, or spooling and level winding, 3M custom-cut products are engineered to meet your precise specifications and manufacturing needs. Tracking labels with high-temperature-resistant facestock withstand harsh conditions of wave solder and reflow in PCB assembly. For PC card assembly, make a high-strength bond in seconds with die-cut bonding film. During manufacturing, packaging, and shipping, protective tape shields LCDs against marring that can interfere with readability. For heat sink attachment, provide an efficient thermal interface with thermally conductive pressure sensitive adhesive tape. Digi-Key can offer you a quote on your secondary services. For more information on 3M available options or if you need assistance, contact CustomCut.3MProducts@digikey.com. Please send outline dimensional drawings to the aforementioned e-mail address.

  • We are able to customize almost anything that we carry to your requirements, please reach out for further information or ask on this TechForum!

Questions:
Can all cut tape parts be put on Digi-Reels?
Generally speaking, yes. Most times a Digi-Reel packaging will be listed on our website. Some ‘taped’ items such as contacts are not available for Digi-Reels because there is no actual cut tape paper/plastic to attach leaders or trailers. If there is a part in question, contact Digi-Key and we can check to see if we can do the value add process for you.

Can Digi-Reels be made on static sensitive cut tape strips?
Yes.

Will all of the cut-tape or bulk items ordered come from the same original manufacturer reel, or are they from multiple or assorted batches?
In your quote or order notes, make sure you specify and request a “Continuous Strip” if one continuous tape strip is a requirement, thus if the Value Add group cannot acquire your cut-tape quantity from one larger manufacturer reel, customer service would get involved to contact you for further options before shipping. You can also specify steps for us to take in the event pieces are acquired from different reels or lot codes, as otherwise an ordered quantity can come as one continuous strip or multiple smaller strips unless clarified on your order notes.

Please See Also
https://www.digikey.com/en/resources/value-added-services/index
Details about Digi-Reels
https://forum.digikey.com/t/details-about-digi-reels/1303
Digi-Spools - A New Service Offering from Digi-Key
https://forum.digikey.com/t/digi-spools-a-new-service-offering-from-digi-key/2528
3M Custom Die Cuts from Digi-Key
https://forum.digikey.com/t/3m-custom-die-cuts-from-digi-key/499
Enclosure/Box Modifications
https://forum.digikey.com/t/enclosure-box-modifications/143

Contact Points
Custom Inquiries:
custom.orders@digikey.com or 1-800-DIGIKEY x5725
3M Custom Products:
CustomCut.3MProducts@digikey.com
https://www.digikey.com/en/product-highlight/3/3m/3m-custom-die-cuts
Modified Enclosures:
modenclosures@digikey.com
-Make sure to include your name, phone number, company name (or Customer Number) and drawing/s that shows the original enclosure/part number along with the modifications you require.

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