------Question for 18156 Please Put your question below------
Dear DigiKey Team,
We placed an order for 162 units, as indicated on the invoice issued by DigiKey.
However, upon receipt, we noted that the total quantity of 162 units comprises a mix of screws and standoffs.
According to the product information on the DigiKey website, the product is described as follows:
18 pieces – 12 screws + 6 standoffs
Therefore, please clarify the following points:
- What components are actually included in one (1) unit of this product?
Does one (1) unit constitute a complete set of 18 pieces (12 screws + 6 standoffs)? - Based on the quantity of 162 units listed on the invoice, what is the total number of complete sets and the total number of individual components we should receive?
- Please confirm whether the 162 units on the invoice represent 162 complete sets or merely 162 individual components.
We look forward to receiving a clear confirmation from DigiKey so that we can accurately verify the quantity of goods received against the purchase order and invoice.
Thank you for your assistance.