i have bought 5 units of 724 plus monitors to replace out the current dual operator setup in my factory environment. However, when i plug in the monitor, operator 1 and operator 2 keeps beeping with red light on. i have tried resetting the monitors to both 10 meg and 35 meg but nothing works. pls advice
Hello sales6 – welcome to the Forum community! Have you used the datasheet for set up and operation? Installation instructions are on page 4 and 5 of the datasheet. Instructions for use are on pages 2 and 3, with a chart of behavior conditions on page 6. If you have followed these instructions and are still having problems, let me know and I will check with our Product Manager for answers.
Hi Jenny , as mentioned that these 5 new monitors were replaced directly on current dual Operator set up and both the red led for both operators came on with beeping. When I switched back to the previous monitors, the audio and visual alarm went off. I ensured that the remote operator connection was properly
Connected.
On top of that, would also like to find out why the initial set up of 35 meg on the monitors was working fine but upon shutting down and relocating to other tools, we are no longer able to set the units to 35 meg but instead need to set to 10 Meg to avoid any alarms. Kindly help to check with the product manager.
Hello sales6. Thank you for the quick reply. I have forwarded your concerns to our Product Manager and she has just replied that me that she will contacct the manufacturer with the issue. As soon as I have her reply, I will post it here.
Hello sales6 - the manufacturer would like to converse with you. I’ll forward your contact information to them and they will contact you.