We are currently investigating reports from users who were previously able to access their Scheme It accounts but later encountered issues logging in.
Customers have reported:
- Their account was functioning normally for several weeks.
- Subsequent login attempts indicated that their email address did not exist in the system.
- Password reset emails were not received.
- Standard troubleshooting steps, including clearing cache/cookies, using different browsers, and trying different devices, did not resolve the issue.
If you have encountered any of the above, please re-register with the same email and contact curtis.johnson@digikey.com. Include the following information if available:
- Email address associated with your Scheme It account
- Approximate date the account was created
- Description of the issue encountered
Thank you for your patience as we work through these issues.