Hello, I havent used Scheme-it for a week or two, today when I log in the log-in screen seems to all work as expected but at the top right of Scheme-it it shows im just logged in as a guest “Welcome guest”. If I click the log-in button again it pops up a dialog that I must log-in to my digikey account which I have already done. It then just refreshes the page and still shows me as a guest. If I go to the Digikey.com home page it shows me correctly logged in to my account. Tried Chrome and Edge.
I still cant log in today. Here is a video to explain better:
@Adamw Thank you for the video with details showing the issue you’re seeing. Our team is currently working on a fix for this. You can try to change the URL to “.com” in place of “.co.nz” as a potential workaround.
Thanks, tried that already. It just redirects back to .co.nz site. Im not sure if that is because of location settings in chrome or something to do with shipping address in my account or something.
Here’s a video of trying .com instead of .co.nz:
@Adamw, This issue has been resolved and you should now be able to login to your Scheme-it account.
Thanks for the exceptional support. I can confirm it is working for me now.
Same problem for me, I think. How did you or AdamW fix his login problem?
Here are my notes, please reply if possible. Thanks from Kent Pryor.
20210604 Login problem:
Used Scheme-it successfully several times over last two weeks. Signed off.
Now logged in successfully to company website at www.digikey.com.
Showed browser version of my latest project and revision.
Can edit schematic but not save. Don’t want to lose it.
Showed “Hello Kent Pryor” and MY DIGI-KEY.
Clicked Tools in upper menu list, drug to Scheme-it Design Tools.
Showed Scheme-it - Schematic Drawing and Block Diagramming Made Easy.
Still also showed “Hello Kent Pryor” and MY DIGI-KEY.
Clicked Start Here.
New second browser tab (Firefox on Windows 7) opened automatically.
Pop-up opened with License Agreement and Try It Now versus Register/Login buttons.
Clicked Register/Login.
Pop-up opened and disappeared in two seconds. Same when repeated same click.
Click X to exit pop-up, went back to DigiKey home page but in the second browser window.
First browser tab still Showed Scheme-it - Schematic Drawing and Block Diagramming Made Easy.
Both browser tabs still showed “Hello Kent Pryor” and MY DIGI-KEY.
Q: Do I need a username separate from my email address?
For me it was something wrong with their regional website (.co.nz) they had to fix it at their end. As a work around you may be able to use a proxy to spoof your location as USA so it uses the .com website?
I have the same problem on Mozilla. When I log in with my digikey account to main page it looks ok, but when I want to switch to Scheme-it then it always says “Welcome Guest” and I cant log to it in any way.
@khpryor & @Konrad333 - The login issue has been fixed. Please try logging in again. You should get a pop-up requesting login credentials after clicking the “Register/Login” button.
Thank you for your comment and patience!
This is happening to me too. Registered another account cleared cookies and cache tried other browsers still logs in to Digi-key ok but when I get to Scheme-it terms and conditions appear also asking me to login as I have reverted back to guest. Have been a user for many years. would not like to lose this.
@neilstock - Are you able to continue the login process on Scheme-it after getting the terms and conditions dialog?
Hi Cody.
if I go to the try it now side no problems, (obviously cannot save from there) but if I try to log in it comes up with error message as follows:-
Oops
Looks like something is not right. Please contact your administrator.
400 - Invalid redirect_uri
Regards Neil
