I have ordered 2 sensors from DigiKey, delivery has been delayed already now UPS the delivery partner is asking for custom clearance charges of 45% of total invoice where to ask regarding such query ?
Hello @prayagthaker0,
I’m sorry to hear that you’re experiencing issues with your order. I can certainly understand how frustrating shipping delays or order problems can be when you’re waiting on parts for a project.
Unfortunately, the TechForum team does not have access to order information, as our role is focused on providing technical support and product-related assistance. Because of that, we’re unable to view or make changes to orders.
For the fastest assistance, please use the “Need Help?” option on the right side of the DigiKey website. From there, you can select Order Issues or connect directly with our Customer Service team through chat or the phone number for your region. They will have access to your order details and be able to help investigate the issue.
Thank you for your understanding, and I hope the Customer Service team is able to get this resolved for you quickly.
Best regards,
Robert
no one is replying to my call, no-one is replying back in order issue portal/email/call.