OK. So, I am not an RV-er and have no familiarity whatsoever with any of the brand names you are throwing out there.
Sounds like you have a parallel set (4x) of 100Ah lithium batteries with nominal voltage in the 13.xV to 14.xV range running some distance to a fuse box and from there to your NAS device (I had to look up Synology). You also have your batteries connected to an AC powered charging system as well as a solar charging system. I don’t know what your maximum current draw is from your NAS unit. Is it approaching 6A, or is it well under that?
At a minimum, you may have a lot of noise in your system from the various charging systems, other loads on your batteries, and depending on the nature of the current draw from your NAS system (if it tends to draw current in surges rather than at a smooth steady rate, that can have a significant effect), then there is greater likelihood for fluctuations in the voltage, and a low-end DC-DC converter like the one you have, is less likely to be able to react to those fluctuations very well. The longer your cables and the smaller the wire gauge, the more pronounced the problems can be.
Three things might help this:
- Noise filtering - cleans up voltage spikes which might affect downstream devices
- Added capacitance - creates a reserve of charge to help maintain a steady voltage during peak current draw
- Better DC-DC converter - will react better to line and load fluctuations
Your instinct is right to start with a better DC-DC converter, as a good one will tend to compensate for deficiencies in the other two areas.
So your max input is less than 18V, and your minimum is probably in the 10V range, depending on how severely the voltage can sag.
Here’s a link to some DC-DC converters rated for at least 100W (8.3A @ 12V) and which can take an input range of 9V to 36V. Note that they all have heatsink fins, so placing them in an area with good airflow will give better results. If they run hot, adding active airflow can only help. Pay attention to orientation when you mount these, as they will typically cool better in a specific orientation. In general, having the unit mounted on a side wall with the fins oriented vertically, so the air flows between the fins from bottom to top, will give best results.
Based on skimming the respective datasheets, the TEP 150-2412WI appears to have the best internal filtering, which means it’s more likely to provide a clean output without having to add external filtering. All of them should have an external fuse added upstream from the device. They recommend a 30A slow-blow type.