Xilinx states that a support ticket need to be opened through a distributor. I just purchased this part through Digi-key.
P/N: HW-USB-II-G
Please advise
Don
Hello Don: would you mind e-mailing me your contact information? I will then contact our Product Specialist to open a ticket at the manufacturer and I’ll get back to you with the details. My e-mail is jenny.reigstad@digikey.com. Thank you!