I’ve been trying unsuccessfully for a while to get support to analyze the failure cause on some Infineon parts purchased over Digikey. Initially I contacted Infineon and after an awfully long wait (>10 days) I was told to contact Digikey from where I had purchased the parts for all technical support & that they will not directly provide support to end customers!
I’ve contacted Digikey by email and tried following up for more than a week now. Unfortunately there has been absolutely no response whatsoever.
I want to check whom I should contact for technical support? Posting the details publicly on this forum is not an option for me.