Lack of order support from DIGI key UK

I have messaged DIGI key support UK several times over the past week and have heard nothing. It not like I am a small business making small orders either. I am trying to get some help ordering some Wurth Electronik parts.

Hello chris.curley,

Welcome to the DigiKey TechForum. I’m sorry to hear that your requests have gone unanswered; for order inquiries please email Sales@digikey.com or call 0800 587 0991 and a representative should be getting back to you. If emailing, be sure to check your spam/junk folder to ensure it did not route there.

Thanks for your reply.
I have emailed quite a few times with no response and when I phoned the last time I got through to America and the insisted I had to use the UK sales team. I need to speak with someone so I can get an idea if these parts are even available. its starting to hold the project up! Ill try phoning again today but I really don’t have time to chase DigiKey all day with emails and phone calls, in the old days suppliers would want business and try to get in contact with their customers.

If you are wondering if the parts you need are even available, putting what you need in the forum will work just as well.

Well at this point its worth a try.
I need 60 of K91833
And 50 of K97323
They are Wurth PCB stand offs that push fit to the PCB.
If anyone has ever purchased these or have a email of someone at Wurth I would appreciate it.

These are not parts that we currently have in our system. They would need to be special ordered and looking at the other parts from the PowerOne series, there would most likely be a MOQ of 250 for each one.

Below are the supplier’s pages for each part.

K91833

K97323

Yeah that’s why I was trying to get hold of someone here in DIGI to see if they can contact supplier for price and availability as wurth aren’t answering calls either.

I am going to DM you my email and I can enter the request. Please send along your contact information in your reply.

Thanks Steven I have sent you an email.