Special-order part semantics

Hi

I am new to DigiKey and I am requesting a quote and getting back this strange email (see below). Is it a fancy way to say “no - we not gonna sell it. full stop?” Or is there a correct way to push it round and finally get a quote via DigiKey?

Greetings from Digikey!

This is a special-order part. We are unable to process a quote at this time for Part 3M59623"X3"-15-ND (Individual).”

We are working to provide efficient and effective support for your product questions. We now provide tech support through our online TechForum at https://forum.digikey.com/

Please do not hesitate to contact us if you have any questions or concerns.

Hello vitaly.zuevsky

DigiKey is not providing quotes for customer who are classed as an individual.

Please contact our Quotes team at Quotes@digikey.com with questions or for additional information.