I don’t use the platform very often. I need some advice from an expert. Is there a way to reserve or lock specific items in an order? So I can be absolutely sure I’ll receive everything I’ve ordered?
Welcome to the forum.
When ever I’ve ordered for work or hobbies from DigiKey, if the parts are shown as available, then the parts are shipped to me. Not once has something I ordered changed to back-ordered like some other parts sellers do.
FYI - I’ve been ordering since the 80s but of course website ordering hasn’t been around that long. In the old days you had to call to be sure something was in stock when ordering.
So, is there a stage where the items are reserved for my order? Or does the platform start picking them from the actual inventory after I pay?
Hello @boryssha
Welcome to DigiKey’s TechForum,
Once an order is placed the parts would be picked right away. If you are looking to setup a custom hold or delay an order I suggest contacting our Sales Department via email at orders@digikey.com or by calling 1-800-344-4539
Here is a youtube tutorial on scheduling shipments however I may note this is 10 year old video so there may be changes. https://www.youtube.com/watch?v=kY6c8-VgnNA&t=26s
You may also be interested in this article.
How do I schedule an order online?