Order help with engineering

Good morning, I bought a Fan back a few weeks ago that 1 of your engineers helped me cross. The fan they sold me 381-3571 400MM. My customer mounted it with small mod… It looked like it would work but the fan runs in the wrong direction. They said they rewired it and it still ran the wrong direction for them. Do you have a different fan or a solution to fix the existing unit? Please let me know ASAP.
Thanks, Ron Desmarais

Hello DDR10,

Thank you for contacting Digi-Key Electronics.


Data sheet , top right states:
Direction of rotation is CCw looking at rotor.

There are no other choices to offer in that style. See link below.
https://www.digikey.com/short/zpw0hp

If you have further questions regarding this interaction, please refer to Technical reference number T4094229.