My first order has been cancelled, second is no longer relevant. Communication from sales via email support has been fruitless; somewhat exacerbated by our purchasing department not getting the information required (banking details, proforma invoice), hence they are unable to make a payment. These delays have resulting in components going out of stock. end rant
My latest order (third attempt) has been accepted, however does not show up in my recent orders tab. What am I doing wrong? How do I cancel unprocessed orders (not paid)?
The issue is that the orders is in USD, the company’s billing address is in Germany and the shipping address is in South Africa (my location).
Are Digikey accounts assigned a single salesperson/contact or some sort of global contact?