Hello,
I have a DigiKey account, and invoice payment processing has been taking more than 15 days, which is preventing me from placing new orders. The last invoice, nº , was paid on September 10th, but as of today (September 26th), it has still not been processed in your system. Because of this, I cannot proceed with a new purchase order ().
The same situation has occurred with the last three invoices, and I have not received any reply to the emails I previously sent about this matter.
Could you please verify this issue?
Hello,
Welcome to the TechForum.
I am not sure about this issue and how to help as we are technicians. I would suggest emailing our customer.service@digikey.com
or reach out to 1-800-344-4539 and customer service will take care of this issue.
Thank you
Ryan
Please refrain from publishing invoice and sales order information on the TechForum. This is a public forum and is frequently scraped by bots.
Thank you for your advice. Would it be possible to have it deleted?
I already removed the invoice and sales order information.
Thank you Steven. I appreciate it.