Unknown shipping restrictions PEAK systems

Hi, We have purchased Peak systems part IPEH-004085 directly form Grid Connect and from Peaks systems and was very happy to discover that we could purchase this through DigiKey as it simplifies the shipping process for us and we regularly place orders. Unfortunately it can not be added to my Cart to purchase and only gives a reason as restrictions apply. I do not understand why this would be restricted to be shipped to South Africa and without more detail I do not know how to resolve this. I want to purchase X1 to test it in a test box.

Please assist

Hello pvdm,

Welcome to the DigiKey TechForum.

IPEH-004085 is a marketplace product, and a lot of marketplace items are not allowed to ship outside of continental US. I did check on this one internally and with our sales team, and it was confirmed that DigiKey cannot ship this to South Africa.

Sorry for the inconvenience.

Could you please add filter to Market place items that can not be shipped to our country?

You can utilize “exclude marketplace” filter on our website. Each category has check boxes you can incorporate into your search and the exclude marketplace box is there as well. It’s located below the standard filtering options as in the image below.