Bugs? Or just me?

Tried Scheme-it for the first time and found it relatively easy to learn and use. But all attempts to Print resulted in “Error error” and when I try Save or Save-as it just spins. The link to “Help” doesn’t seem to work but the Forum one got me here!

Are these known problems or is it just me? I was logged into my DigiKey account when this occurred. Thanks.

Hello w9ran.

Thank you for trying Scheme It.

Could you check to make sure that you are logged in by looking at the upper right side of the screen while you are in Scheme It.

Please let me know if you are still having issues while logged in to Scheme It.

Thank you again for trying Scheme It.

Curtis

Also, please attach any error messages that you are seeing.

Thank again.

Curtis

On 11/25/2025 2:40 PM, Curtis_Johnson
via DigiKey TechForum - An Electronic Component and Engineering
Solution Forum wrote:

| | Curtis_Johnson DigiKey
Employee

              November
                25  |

|----|----|

Also, please attach any
error messages that you are seeing.

Curt -

Thanks for your response, I do feel bad about complaining about something that is free, but everyone will benefit from improvements. I mis-stated one issue - it was when I tried to “Export” that I got the error shown in the screen below. The “Print” option proceeds to open a new window with my schematic in it, but there’s no way to print it from that window, other than doing what I did in the first place and taking a screen capture. Printing and Saving are pretty important to be able to do.

When I try to save, I just get the spinning icon forever. I can log in and out but it always uses my saved DigiKey credentials, the same that I use when placing orders. I don’t see a way to create a separate account for Scheme-it, or understand why it should be necessary. Note in the screen below
it shows me as logged-in (upper right corner) yet the Save and Save As functions don’t seem to work.

If already having a DigiKey account log-in makes it difficult to use Scheme-it, that would seem to be worthy of attention. Can you tell me specifically how to create this Scheme-it log-in without triggering my usual one?

Thanks,

Bob

PS: Your email responses say “reply to this email” but when I tried that, it bounced. So I came to the web forum to re-send this.

Hi Bob.

Thank you for the response. I apologize for making things confusing. Scheme It and DigiKey do not have two different logins. There are times when a customer can be logged in to DigiKey but be logged out of Scheme It. However, they share the same login information. As long as you see you are logged in, you are fine.

I’m also sending you an email to ask a couple of additional questions.

Thank you.

Curtis

Hi Curt,

Well that’s the Catch 22 - since I can’t save my file, it doesn’t show up when I click Open. Just two older schematics are listed. Even though I’m logged-in, the little icon just spins forever…

Hi Bob.

Is there a User ID next to the name of the older schematics?

No name is visible when I select Open and the two old projects (which I’d forgotten about!) show up: