Layer Count after zip upload still incorrect in DKRED

Design Tools and Resources DKRed and PCB Builder
1

HI @Mark_SSC , I’m resubmitting a 2 layer board with some revisions that I have already successfully produced with DKRed last year. Now after uploading the ZIP file, the board is promoted to 4 layers. The file list on the right obviously shows only two layers with copper, mask and silkscreen, plus drill and outline. I see that many have complained about the same issue.

With this error the price is double of what it should be. How can I get the right quote?

2

Thank you for reaching out.

I’ve PMed you my email address to send your information. We can look further into this.