PADS Maker free crashing immediately

My coworker and I both installed PADS Maker (the free version), received our licenses via email from Digikey, and attempted to run both the layout and schematic programs. Both will crash before even loading the program (basically right after the logo box that appears during loading). Has anyone else encountered this issue or know what to do?

Do you have your windows version info? You can find it in system information. image

When you installed PADS Maker, did you have Admin privileges? If not, I would uninstall PADS Maker (Add/Remove Programs) and reinstall being sure you have admin privileges.

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