SIM Card not getting detected

------Question for ED-HMI3632-101C-10832-4US-S Please Put your question below------

Inserted the SIM card in the SIM slot, and the unit is not detecting/recognizing the SIM card.
Tried with multiple working SIM cards, and the results are the same.
Am I missing something?
Please advise if there are any settings I need to configure.
Also, does this unit support eSIM?

Edatec has a few faq’s on this:

Regards,

Thanks for the prompt response.

The trick was to power cycle the device.

Reboot device didn’t help.

The key: (as stated in the response, which I eventually figured out after few more iterations after posting the question)

  1. Turn off (disconnect from power supply) device.
  2. Insert the SIM.
  3. Power on the device. Wait for the SIM to get registered on the network after the boot process (modem bring up) completes.
  4. Cellular WAN is available for data connection.