Can't drag and drop any component

pidofra · April 13, 2021, 4:22pm

Hello I just try to start with Scheme it and It is just impossible to drag and drop any component. How can we allo the drag and drop.
I have started a new project but still the same. I tried with Chrom and explorer still the same actually I can not do anything with this software.
thanks

Glenda_1324 · April 13, 2021, 8:05pm

Hi Pidofra welcome to TechForum. You might what to clear your cookies and cache to see if that works, and verify that you are registered and logged into Digi-Key. If it still does not work, you might restart your computer to see if that might just be a glitch in logging in. Please see the link below for a help document below that might be of help. Glenda

Brian_German · April 13, 2021, 8:06pm

Hi @pidofra! I’d also encourage you to check out this tutorial video.

Kind regards,
Brian

pidofra · April 14, 2021, 8:08am

Hello

Look I tried everything you said.

I cleaned all the cookies and so on,

I watched all the videos on utube already regarding digikey and scheme it.

But still the same, after loggini, When I grab a resistor for example drag and release it simply disappear, doesn’t stay on the sheet same with other component.

So

Brian_German · April 14, 2021, 4:52pm

One other way to select symbols/components is to double click on them, maybe try that?

(? @Cody_Walseth )

pidofra · April 14, 2021, 5:08pm

I did but it doesn’t work either

If I click and drag then I can see the chosen component moving over my sheet but as soon as I release the left click it disappears

Thanks.

Cody_Walseth · April 16, 2021, 1:31pm

Hi @pidofra a couple things you can try:

Clear browser cache
Make sure you have JavaScript enabled
Try using your browser’s incogneto/inPrivate window - some browser extensions may cause issues and this will rule those out.

jeepye · October 19, 2021, 1:59pm

I have the same drag and drop problem now with Scheme-it, I have been using this tool for years and never experienced that issue before. I cleared the cache and verified that javascript was enable, no change I also tried incognito window without any positive results.
please help me as I need to design new schematic.

Cody_Walseth · October 19, 2021, 5:01pm

@jeepye - can you confirm the same issue in an incognito browser window? If that doesn’t help, can you explain a bit more detail about what is happening - are the components now showing up or dropping, is it only schematic symbols, diagram symbols, the new Ultra Librarian symbols, etc…