Help identifying this part

This is my first time posting here, so I hope I’m in the right place!

I’ve been in touch with a repair shop about a laptop issue, but the communication with the engineer has been slow, and I’m trying to speed things up. The problem is with a component near the battery and EDP connector, and it looks like one of the chips has blown. The markings on the chip aren’t fully legible due to dust and a hole caused by the short.

I’m not technically inclined, but I’m hoping to identify and procure a replacement for the damaged part. If anyone has experience with this kind of issue or can point me in the right direction, I’d really appreciate it!

Thanks in advance for your help!


Hello,

Welcome to the TechForum.

I have been looking into this issue but have not made progress yet. We are working on this and will get back to you as soon as we can.

Thank you
Ryan


Genesys GL9970 is a low-power DisplayPort linear redriver. It is compliant with the VESA DisplayPort 1.4 and supports a 1-4 lane Main Link interface signaling up to HBR3 (8.1Gbps per lane). GL9970 provides programmable equalizer, DC gain controller and maximum output swing controller to compensate for the channel loss, and extends the length and enables the systems to conform to DisplayPort compliance. The device optimizes performance when the high speed signals travel across PCB and cables, signal integrity degrades due to loss and inter-symbol interference. For programmable performance, GL9970 provides pin strapping or I2C modes.GL9970 offers single supply voltage 3.3V with ultra-low power consumption. Each lane operates independently. The advanced power management of GL9970 can consume ultra-low power when the channel is idle for a longer time.

https://www.genesyslogic.com.tw/en/product_view.php?show=101

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